About Roamforge

Where are you located?

Roamforge is based in Western Australia.

Shipping & Delivery

Do you offer Australia-wide shipping?

Yes. We ship Australia-wide.

How long will my order take?

Orders are typically processed within 1–3 business days after payment. Estimated transit times begin after dispatch: 3–7 business days for metro areas, 5–10 for regional areas and 7–14 for remote areas.

Will my order arrive in one delivery?

Some products are fulfilled directly by authorised supplier partners, so an order may arrive in separate shipments and separate tracking details may be provided.

Can I track my order?

Yes. Tracking details are emailed once your order has been dispatched.

Returns & Warranty

Do you offer returns?

Yes. Please refer to our Returns & Refunds Policy.

What if my item is faulty, damaged or incorrect?

Please contact us as soon as practicable after you notice the issue. Your rights under the Australian Consumer Law are not limited by any fixed notice period.

Do your products come with warranties?

Many products include manufacturer warranties. Warranty periods vary by brand and product — see the product page or our Warranty page for specifics.

Payments

What payment methods do you accept?

Payment methods available at checkout are provided by Shopify and shown on the checkout page.