Processing Times
Orders are typically processed within 1–3 business days after payment has been received.
During peak periods, promotional events, or public holidays, processing times may be slightly extended.
Shipping Times
Estimated delivery times below begin after your order has been processed and dispatched:
- Metro Areas: 3–7 business days
- Regional Areas: 5–10 business days
- Remote Areas: 7–14 business days
Delivery times are estimates only and may vary depending on courier services and destination.
Orders Fulfilled by Supplier Partners
Some products are fulfilled directly by authorised supplier partners. Where an order includes these items, it may arrive in separate shipments and separate tracking details may be provided.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
Tracking
Once your order has been dispatched, you'll receive a tracking number via email.
Delivery Issues
If your order has not arrived within the estimated timeframe, please contact us and we'll assist in locating your shipment.